web consulting, design & hosting
dvogel.com Terms
General Policies (New Projects)
I usually require a written agreement to begin work on a project. Most design work is done on a project basis (meaning I charge a flat fee for the entire project), but we can arrange hourly billing if appropriate.
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No Surprises Policy—If anything comes up with your project that would generate additional charges, I get authorization from you before the charges are incurred. You won't be surprised with an invoice for items or work you didn't approve.
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Deposit—For most projects, I require a 50% deposit to commence work. If the project gets canceled after I start, that deposit is not refundable.
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Scope—The scope of the project is outlined in your agreement. Please review the details carefully to make sure you know exactly what the agreement covers and that it includes everything you expect. Making additions to the project later will increase the cost of your project.
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Purchases—If specific photos, scripts, programs, etc. must be purchased for a project, I will consult with you before any purchase is made. Unless specified in your agreement, these costs are not included in the web design fees. You may be asked to make the purchase directly or provide a payment to cover the costs before the purchases are made.
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Revisions—I make work in progress available for review, and will ask you to approve the project at various stages. Moderate revisions are expected, but once you've approved work, significant revisions or redesigns will involve additional charges.
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Maintenance—I include one month of maintenance and minor revisions in all my web design agreements. Ongoing site maintenance will be billed hourly unless we negotiate a maintenance agreement for the work. (If I've made an error, however, I will correct it whenever it is discovered without additional charges. See my guarantee.)
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Logos—A web logo has to be reworked to suitable for use in print, such as for business cards and brochures. If you want to use your web logo in non-digital projects, there may be a charge for making the necessary adjustments and conversions.
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Copyrights—The copyrights on work created for your project are transferred to you upon final payment for the project. I normally will retain the right to display images of the site in my portfolio and/or link to the finished site.
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Design Credit—With your permission, an unobtrusive design credit link may be added to the bottom of your pages.
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Payments—Due dates and terms are outlined in your agreement. Late charges may apply to past due payments. (See Billing Policies for more info.)
